EunoPharm

Modules

Every module. One source of truth.

Each one earns its place. Every field, workflow and report is shaped by how a UK community pharmacy contractor actually operates.

  1. 01 / 26

    Pharmacy command centre

    EunoDash

    Compliance status, target progress, deadlines and reporting at a glance. The first tab everyone opens.

    • Live deadline tracker across tasks, documents, role reviews, DBS and PQS
    • Compliance overview cards with status colours per module
    • Target leaderboard comparing branch performance
  2. 02 / 26

    Document control that works

    EunoDocs

    Single source of truth for every pharmacy document. Versioning, acknowledgements, evidence bundles.

    • Eleven built-in categories (SOPs, RAMs, COSHH, policies, PGDs and more)
    • Versioning, audit trail and staff acknowledgement tracking
    • Review reminders tied to each document's renewal interval
  3. 03 / 26

    Incident logging with root cause baked in

    EunoLog

    Ten distinct log types with structured fields. Dispensing errors get a dedicated RCA workflow with analytics.

    • Near miss, dispensing error, CD discrepancy, safeguarding, H&S risk and more
    • Attachments via private Supabase Storage
    • Dispensing error RCA with root cause breakdown and trend charts
  4. 04 / 26

    Compliance calendar with three layers

    EunoTasks

    National events, regional LPC/ICB events and your own tasks in one view. Three sources, one calendar.

    • Platform-managed national compliance dates
    • Regional events scoped to your LPC or ICB
    • Your team's tasks with categories, priorities, recurrence and assignments
  5. 05 / 26

    Per-branch figures and targets

    Daily Reporting

    Configurable categories with seasonal toggles. Auto-target rollover. Weekly tracker email so head office never has to ask.

    • Pharmacy First, NMS, vaccinations, EHC and more
    • Auto-target generation by percentage uplift
    • Target leaderboard and weekly summary emails
  6. 06 / 26

    NHS service compliance in one place

    EunoNHS

    Closures, campaigns and ND! alerts per branch, alongside the service, assurance and workforce records the NHS contract asks for.

    • Service records per branch: LFD supplies, Self Care advice, the Signposting log and the Healthy Living Pharmacy self-assessment
    • Assurance and safety: CPAF progress, Clinical Audit register, Premises Requirements checklist, Business Continuity plans and CAS alerts
    • Operational paperwork: opening-hours change requests, the annual workforce survey and ICB documents
  7. 07 / 26

    Earn every point you can

    PQS Domain Tracker

    Progress against every domain and quality criterion. Evidence per criterion. Live points and projected payment band.

    • Evidence attached per criterion with private storage
    • Band and payment calculator updates in real time
  8. 08 / 26

    Twenty-five letters ready to print

    Template Letters

    A growing library of pharmacy letters with merge fields auto-populated from your branch and contractor profile.

    • 25 global templates for patient, GP and regulatory communications
    • Five letterhead themes plus your own (Pro)
    • Auto-substituted variables, GPhC + ODS in every footer
  9. 09 / 26

    Every letter, archived and re-printable

    Letter Outbox

    Each generated letter snapshots its body and theme, so re-prints look identical even if the source template was edited later.

    • Filter by branch, recipient, category, sender, status, date
    • Faithful re-render from snapshot
    • Inline status tracking (generated, sent, posted, archived)
  10. 10 / 26

    Complaints, SARs and CD incidents

    Compliance Cases

    Three regulatory genres in one workflow. Auto-create the right letter, auto-track the statutory deadline, auto-log the timeline.

    • 3 / 40 day complaint clocks, 1 / 28 day SAR clocks, 14 day CD follow-up
    • Per-type metadata fields and one-click letter generation
    • Linked letters and deadline tasks visible on the case timeline
  11. 11 / 26

    Responsible Pharmacist record, digitised

    RP Log

    A timestamped record of who is on duty at each branch, with clock in and clock out for every branch on one screen.

    • Per-branch current RP view
    • Full audited shift history
  12. 12 / 26

    Everything a locum needs, current and ready

    Locum Pack

    A per-branch checklist of locum-facing documentation with currency status and review reminders.

    • Twelve seeded default items, customisable per branch
    • Links to EunoDocs documents or external resources
    • Per-item review interval with status badges
  13. 13 / 26

    DBS, training and policy tracking in one profile

    Staff Records

    Staff profiles with DBS lifecycle, per-type training records, a cross-team training matrix and policy acknowledgements.

    • Training matrix with gap highlighting
    • Policy acknowledgement history linked to EunoDocs
  14. 14 / 26

    Nothing slips through the cracks

    Notifications and Deadlines

    An in-app bell that surfaces tasks, documents, role reviews, DBS and PQS deadlines, plus a live dashboard timeline.

    • Real-time bell with per-type producers
    • Overdue alerts via daily cron
    • Filterable full deadline view
  15. 15 / 26

    Your governance record, kept straight

    Company Profile

    Company details, directors, shareholders, premises, vehicles and licences in one governed record, with designated roles attached.

    • Directors, shareholders, premises, vehicles, IP and wholesale licences per company
    • Designated roles with assignment, signed agreement and review cycle
    • Company-level and branch-level roles kept as separate appointments
  16. 16 / 26

    Every site, properly described

    Branches

    A profile per pharmacy: address, contact details, opening hours, photos and the ICB and LPC each branch answers to.

    • Core and supplementary contracted hours held per branch
    • Branch photos and premises detail in private storage
    • Branch-scoped roles, PQS evidence and compliance records throughout
  17. 17 / 26

    Leases and freeholds on a timer

    Properties

    Your property portfolio with tenure, non-domestic rates and the landlord, agent and council contacts attached to each site.

    • Leasehold and freehold tenure with non-domestic rates recorded
    • Landlord, agent and council contacts held per property
    • Rent review and fixed-rate expiry reminders into email and the bell
  18. 18 / 26

    The directory you actually keep updated

    EunoContacts

    One contact directory for the people a pharmacy rings: regulators, buddy pharmacies, locum agencies and your own suppliers.

    • Pre-structured categories for regulatory bodies, buddy pharmacies and locum agencies
    • Your own categories and contacts alongside the defaults
    • Searchable across the whole directory
  19. 19 / 26

    The money side of dispensing

    EunoFinance

    Reimbursement work that usually lives in spreadsheets: over Drug Tariff reporting and the DHSC price concessions list.

    • Track where the price paid exceeds the NHS Drug Tariff price
    • Monitor overpayments by branch and across financial years
    • Current and historical DHSC price concessions, including rolled-over concessions
  20. 20 / 26

    Know where your prices sit

    Own Brand OTC

    A contractor-wide own-brand price list with manual Boots and Nucare/Numark comparison columns, reviewed on a monthly cycle.

    • Name, strength, form, pack size and price including VAT
    • Boots and Nucare/Numark comparison columns beside your own price
    • Monthly review raised as a task for supervisors to complete
  21. 21 / 26

    dm+d and the Tariff, searchable

    Drug Lookup

    The dm+d dictionary and monthly Drug Tariff held centrally, so every branch searches the same reference data.

    • dm+d medicine dictionary searchable by name
    • Drug Tariff pricing loaded monthly
    • Shared platform-wide rather than maintained per pharmacy
  22. 22 / 26

    SSP paperwork the GP will accept

    GP Notifications

    Record a Serious Shortage Protocol supply and produce a branded A4 notification for the prescriber.

    • SSP details captured against the supply that was made
    • Branded A4 output ready to print or save
    • Held as a record rather than a loose document
  23. 23 / 26

    Who is on the premises, right now

    Visitor Log

    Sign visitors and workmen in and out with a signature, so you can show who was on site and when.

    • Name, organisation, reason for visit and host recorded
    • Signature captured at sign-in, with in and out times
    • A live view of everyone currently signed in
  24. 24 / 26

    Zero-knowledge by design

    Password Vault

    Credentials encrypted in your browser with a master passkey that never leaves it. The platform stores ciphertext and cannot read your vault.

    • Encryption and decryption happen client-side; the server sees ciphertext only
    • A personal vault per user, unlocked by your own master passkey
    • Branch-shared credentials for the entries a team needs in common
  25. 25 / 26

    Start from a document, not a blank page

    Template Library

    Ready-to-use SOPs, policies and compliance documents to download and adapt for your pharmacy. Part of EunoPharm Pro.

    • Written documents grouped by category and document type
    • Download and adapt rather than drafting from scratch
    • Maintained centrally rather than per pharmacy
  26. 26 / 26

    Get the text out of the scan

    OCR Reader

    Upload a PDF, scanned page or photograph and pull the text and figures out of it. Part of EunoPharm Pro.

    • PDFs and images, including scans and phone photographs
    • Extracted text is editable, then copied wherever you need it
    • Nothing is stored: close the page and the extraction is gone

Ready when you are

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